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Amigo Cars...
PLEASE DO NOT PURCHASE ANY VEHICLE FROM THIS COMPANY.
I have had non stop problems with this company since I purchased my car back in June 2014. I was promised many things of which I have in writing and am still waiting for this now, January 2015.
I was sold a car that I was told after I got it home that it was not road worthy and in a dangerous condition, however it passed its ITV I will never know, leaving me to pay over €1000 in expenses.
I have approached the garage many times in person, and received nothing but rudeness and bad customer service. I then asked for an official complaints form which by law all business must carry, and was told that they do not have this document and insisted that it isn't a legal requirement and told me to proceed to Guadia, in not a very nice way of telling us.
I was advised by the guadia that this is a civil case and not a criminal and to contact the town hall to proceed with my rights as a consumer and they can assist me with further steps.
I was never issued a buyers agreement contract that would state all my rights or a warranty certificate which I should have received upon purchase.
For anyone who has suffered a similar situation in the past, and would like to bring this company to task, please do not hesitate to file a complaint either at your local town hall or you can do so online on the communidad valencia's website.
Whereabouts is sad company trading from ?